Shipping policy

All orders are shipped through the United States Postal Service (USPS)
Once an order is shipped, you will receive a tracking number to the email provided.
You will be able to track your package at www.usps.com

Orders are typically shipped within 3-5 business days. (Excluding Holidays)
Orders placed on Friday and over the weekends will be shipped on the following business day.
Orders DO NOT ship on Saturday, Sunday or Holidays

Please refer to your tracking information provided. If the tracking information indicates the package has been delivered, but the package is not at your residence contact your local post office.
If you live in an apartment complex or building, please check with the office.

If you receive your order and it is incorrect, please contact us within 2 days of your delivery (based on the USPS delivery). Please advise us of what was incorrect with the order, what you actually ordered, your email address and order(s) number of purchase. We will make every effort to correct the issue. Contact us at westernhorizonstradeco_cs@yahoo.com

If any items are missing from your order, first please check to see if you have received an email from us indicating the item(s) were out of stock or another reason item(s) were unable to be shipped. If an email was not received, please contact us to make us aware of the missing item(s). Contact us at westernhorizonstradeco_cs@yahoo.com